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Accurately Forecast Sales Every Time

Forecasting the future for your business isn’t easy, right? There are so many factors—many of them out of your control—that are at play and influence your markets and your employment force, among other things. Even with all that is unknown, however, you can put what you know and the resources you have together more strategically [...]

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Top 5 Business Apps For Hourly Workers

Many small business apps are useful for companies that have a small team of employees, but there are also many apps that are beneficial for hourly workers and companies that manage hourly workers. Learn which 5 business apps are critical if you manage hourly employees. The Importance of the Hourly Worker’s Workplace Experience: Studies have [...]

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Using Restaurant Technology to Improve Customer Experiences

Technology is here to stay in the restaurant industry. Intuitive software not only helps managers, servers, and hosts operate more efficiently, but it also enhances the dining experience. In fact, 79% of consumers agree that restaurant technology improves their experience as guests. In the consumer-driven hospitality industry, it’s critical to stay on top of trends [...]

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4 Ways to Design a Mystery Shopping Program With Measurable Results

Believe it or not, the mystery shopping industry broke $600 million in revenue a few years back. There are now over 400 companies in the US alone that deliver mystery shops. With so many programs available, it’s likely that you have tried installing one at your restaurants. You might have even seen the beginnings of [...]

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How to Use Data to Create Loyal Customers Like Chipotle

One example I like to use when talking about customer engagement with restaurant owners is Chipotle. By operating as a fast casual brand that promotes a healthy and fresh eating style while also only using animals that are humanely raised, Chipotle has captured the attention of countless young people who strive to be healthy, but [...]

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The 5 Immediate Actions to Take During a Food Recall

There is nothing like scrolling through your email when, suddenly, you’re stopped in your tracks. There, in a message ominously marked “URGENT” are those dreaded words: Product recall. Immediately you reach for your phone. As a food safety professional, there’s no time to delay. You must assemble your team and stop the issue before it [...]

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How to Build a Great FOH Team pt.3

In our previous articles pt.1 and pt.2, we spoke on hiring the right staff members and how to implement the right systems and processes to get the most out of your FOH team. In this we’ll discuss how to communicate these expectations to your team, and how to assess whether they are continuously executed by every [...]

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Inspiring Women Making Their Mark on the Tech World

When people talk about the tech industry, what they often talk about is the gender divide: Men hold many of the leadership positions, while women still struggle to hold their own in this long male-dominated profession. But that narrative ignores the many millions of women who work in tech—in computer training, biotechnology, data processing, wireless [...]

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