Subscribe to Print | Weekly Newsletter | Contact Us RSUMMIT WRITE FOR US

Operations

­
  • hands-people-woman-meeting

The 5 Immediate Actions to Take During a Food Recall

There is nothing like scrolling through your email when, suddenly, you’re stopped in your tracks. There, in a message ominously marked “URGENT” are those dreaded words: Product recall. Immediately you reach for your phone. As a food safety professional, there’s no time to delay. You must assemble your team and stop the issue before it [...]

  • city-restaurant-lunch-outside

How to Build a Great FOH Team pt.3

In our previous articles pt.1 and pt.2, we spoke on hiring the right staff members and how to implement the right systems and processes to get the most out of your FOH team. In this we’ll discuss how to communicate these expectations to your team, and how to assess whether they are continuously executed by every [...]

  • pexels-photo-29594

Inspiring Women Making Their Mark on the Tech World

When people talk about the tech industry, what they often talk about is the gender divide: Men hold many of the leadership positions, while women still struggle to hold their own in this long male-dominated profession. But that narrative ignores the many millions of women who work in tech—in computer training, biotechnology, data processing, wireless [...]

  • pexels-photo-128949

How to Build a Great FOH Team pt. 2

In our previous post, How to Build a Great FOH Team, we talked about how to hire the right staff members to build a strong service team. In this post, we are going to talk about how to implement the right systems and processes to get the most out of service teams. Restaurants are often [...]

  • pexels-photo-139374

How the Lack of Food Cost Transparency is Hurting the Restaurant Industry

Much of the innovation in the restaurant industry has been focused on the end consumer experience; there are apps for making reservations, discovering new establishments, soliciting feedback, and paying with a smartphone, for example. The back of the house has been largely ignored despite the significant pain points faced by operators. The one area that [...]

  • pexels-photo-237675

Tips For Restaurant Owners To Beat The Competition

Is there a restaurant in your neighborhood that offers you a strong competition? Does it serve similar menu almost at the same price? Now, this seems as a threat to your business, especially when you notice some of your customers already visiting them. If you don’t have big money to invest in different advertising campaigns [...]

  • bow-tie-businessman-fashion-man

The Impact of Wearing Uniforms in Restaurants

Implementing strict compliance to proper employee dress code can be daunting and expensive. Especially if a business is still struggling to make a profit but deemed vital since it can effectively boost sales and enhance the image of a restaurant in the long run. Uniform or No Uniform? According to the Textile Rental Service Association [...]

  • sketching-blueprints

5 Reasons Floor Plans Are More Complicated Than They Seem

Using a paper floor plan has been common in the restaurant industry for a long time, and many software applications have incorporated spatial floor plan concepts into their designs. Floor plans are deceptively complex to use, however, and here’s some reasons you might want to consider better options. Key information is scattered in different directions [...]