Browsing: Mobile Operations Management

Technology peiwei-2

Printed menu boards are out. Digital signage is in, providing your restaurant a way to quickly and easily talk to customers about how their dining experience can be more satisfying.

Operations photo-03

The arrival of table-side tablet computers, now surfacing in national chains such as Applebee’s, Buffalo Wild Wings and Chili’s Grill & Bar, could help restaurants boost customer satisfaction, increase check size and improve marketing.

Operations WowBao_TouchScreens131126_1349

Manager Geoff Alexander’s inspiration to adopt self-service kiosk technology came to him when he went to vote in the 2008 election. “…So I walked over to the machine and I thought wow, this is really easy. This would be a great thing for Wow Bao.”

Technology Hubworks admin

A company called HubWorks has made it easier for bars and restaurants to take the leap into tableside tablets with a combination of on-site iPads and software-as-a-service (SaaS).

Operations Arrival-POS

A new service from Connected Merchant can tell, by detecting the presence of an app on a smartphone, when specific guests enter or leave a restaurant. More important, it retrieves their stored profile, including photo and food preferences/ allergies, as well as that person’s purchasing history, and overlays the POS screen with it, for hostess/greeter and server to see.

Technology erestaurant-firstlook

Restaurant Management, Mobilized

Altametrics gave us a sneak peek of the mobile version of its cloud-based e*Restaurant management software. It’s rolling out on all reigning platforms at once: native iOS and native Android, tablet and smart phone. In the process, it’s bringing restaurant information out to where it can be acted upon, and giving managers and end users anytime, front-pocket access to formerly back-office tools.

1 2